Changes for page Support

Last modified by Vincent Massol on 2023/10/30

<
From version < 40.1 >
edited by Vincent Massol
on 2017/05/03
To version < 41.1 >
edited by Vincent Massol
on 2017/05/29
>
Change comment: Added precisions on what's supported and by whom

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11 11  Here are the steps you should follow:
12 12  
13 13  * Check the documentation for the [[project>>Main.Forge]] you wish to use. If you don't find the information you're looking for there try [[Searching>>Main.Search]] on this wiki and check the [[FAQ>>FAQ.WebHome]].
14 -* Search the [[mailing list archives>>dev:Community.MailingLists]].
15 -* If you still haven't found the answer, post a question on the [[Mailing Lists or Forums>>dev:Community.MailingLists]]. Please bear in mind that people on the list are people who are contributing to XWiki in their own time. Also you'll find people are more likely and prompt to answer your questions if you yourself participate and answer other's questions over time. This is a participation ecosystem.
16 -* You can also consider sending a message on the [[IRC Channel>>dev:Community.IRC]]. However we recommend using the mailing lists in most cases since the IRC channel is used mostly by developers to coordinate XWiki development and mailing lists allow everyone to answer in its own time and without pressure.
14 +* Search the [[Forum>>https://forum.xwiki.org]] (you should also check the old [[ xwiki-users mailing list archives>>dev:Community.MailingLists]]).
15 +* If you still haven't found the answer, post a question on the [[Forum>>dev:Community.Discuss]]. Please bear in mind that people on the Forum are people who are contributing to XWiki in their own time. Also you'll find people are more likely and prompt to answer your questions if you yourself participate and answer other's questions over time. This is a participation ecosystem.
16 +* You can also consider sending a message on the [[IRC Channel>>dev:Community.IRC]]. However we recommend using the Forum in most cases since the IRC channel is used mostly by developers to coordinate XWiki development and the Forum allows everyone to answer in its own time and without pressure.
17 17  
18 -{{info}}
19 -Note that the XWiki Developers officially supports 3 versions:
18 +Once you have found the answer, please consider adding an entry in the [[FAQ>>FAQ.WebHome]] or updating an existing document on this wiki. This way others will later benefit from that knowledge like you're benefiting from other people's knowledge while browsing this site.
19 +
20 +If you're interested in helping yourself please check [[all the ways you can contribute>>dev:Community.Contributing]] and [[Governance rules>>dev:Community.Governance]].
21 +
22 +== Supported Software ==
23 +
24 +* XWiki Enterprise and all the code bundled in XWiki Enterprise is supported by the [[XWiki Core Dev Team>>http://dev.xwiki.org/xwiki/bin/view/Community/Committership]]. {{info}}If you're using a specific [[Extension>>extensions:Main.WebHome]] make sure to check the "Developed By" field and if you see "XWiki Development Team" it means it's an Extension supported by the XWiki Core Dev Team.
25 +* All [[Contrib code>>https://github.com/orgs/xwiki-contrib/dashboard]] is supported by its individual developers and contributors. Most of this code is published as [[Extension>>extensions:Main.WebHome]], so make sure to check the "Developed By" field.
26 +
27 +== Supported Versions ==
28 +
29 +The XWiki Core Dev Team officially supports 3 versions:
20 20  * The latest stable version from the last [[XWiki Cycle>>dev:Community.VersioningAndReleasePractices]] (e.g. 5.4.5). This is the most stable version and is what we recommend to use in production. We also call it the LTS version.
21 21  * The latest stable version from the current XWiki Cycle (e.g. 6.0). This is the version recommended if you wish to try out the new features from the current Cycle. It's possible to use those in production but you have to understand that it contains relatively recent new features that haven't been through a long stabilization process so their stability may vary. As the Cycle progresses the stability increases too.
22 22  * The latest development version from the current XWiki Cycle (e.g. 6.1-milestone-1). This is the version to use if you want to test the really latest feature and provide feedback to the XWiki development team and help us stabilize the version.
... ... @@ -29,12 +29,7 @@
29 29  * You won't find documentation for old versions on this web site
30 30  * You won't find maintained source code for old versions (tagged source can be found but not maintained branches)
31 31  * People on the community lists may ask you to upgrade to a newer version when you discover an issue that is fixed in a newer version than the one you're using
32 -{{/info}}
33 33  
34 -Once you have found the answer, please consider adding an entry in the [[FAQ>>FAQ.WebHome]] or updating an existing document on this wiki. This way others will later benefit from that knowledge like you're benefiting from other people's knowledge while browsing this site.
35 -
36 -If you're interested in helping yourself please check [[all the ways you can contribute>>dev:Community.Contributing]] and [[Governance rules>>dev:Community.Governance]].
37 -
38 38  = Professional Support =
39 39  
40 40  Here's below a list of [[companies sponsoring the development of XWiki>>Main.Supporters.SponsoringCompanies.WebHome]] and who have active committers on the project.

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